We offer mail in repair service for many devices. Please contact us on firstname.lastname@example.org for details. The main options are shown below. No Fix No Fee this option is the most common. When your issue has been identified, we will contact you with cost of repair and only after receiving authorisation will the repair be carried out. Set Fee this option suits wholesale customers that have already diagnosed the issue. Please note that for ‘Set Fee’ only the work requested will be done. (We will always endeavour to inform you if the device fails to operate but during heavy work loads this can not be guaranteed).